As Pakistan prepares to enter the era of 5G connectivity, Zong is one of the leading telecom operators gearing up for the transition. While Zong has already begun 5G trials in major cities, many users are now wondering how to upgrade their 4G SIMs to 5G in order to take full advantage of the next-generation network. In this article, we’ll provide a complete step-by-step guide to help you convert your Zong 4G SIM to 5G, including tips, requirements, and answers to frequently asked questions.
Why Switch from 4G to 5G?
Before diving into the how-to process, let’s understand why switching to 5G matters:
- Faster Speeds: Up to 10x faster than 4G, ideal for streaming, gaming, and downloads.
- Low Latency: Near-instant responsiveness for online games and video calls.
- Higher Capacity: Better connectivity in crowded places.
- Future-Ready: Upcoming apps and devices will demand 5G compatibility.
Requirements for Zong 5G SIM Activation
Make sure you meet the following requirements before upgrading:
| Requirement | Details |
|---|---|
| 5G-Compatible Phone | Must support Zong’s 5G bands (e.g., 2100 MHz, 3500 MHz) |
| Zong 4G SIM (Current) | Will be replaced with a 5G-compatible SIM |
| Zong 5G Coverage Area | Only available in selected cities (Karachi, Lahore, Islamabad, etc.) |
| CNIC & Biometric Verification | Required for SIM replacement |
| My Zong App (Optional) | Helps track activation and 5G support |
How to Convert Zong 4G SIM to 5G – Step-by-Step
Step 1: Check Device Compatibility
Go to your phone’s settings and confirm if your device supports 5G networks. You can also visit the manufacturer’s website or use apps like “5G Checker.”
Step 2: Visit a Zong Franchise or Customer Center
Head to your nearest official Zong Service Center or Franchise with your CNIC. Only Zong-authorized centers can issue 5G SIMs.
Step 3: Request 5G SIM Replacement
Ask for a SIM upgrade to 5G. The representative will guide you through the biometric verification process and issue a new SIM card.
Step 4: Insert Your New 5G SIM
Once you receive the SIM, insert it into your 5G-supported phone.
Step 5: Enable 5G Mode
On most Android devices:
- Go to Settings > Mobile Network > Preferred Network Type
- Select 5G/4G/3G/2G (Auto)
For iPhones: - Settings > Cellular > Cellular Data Options > Voice & Data > 5G On
Step 6: Confirm 5G Network Signal
If you are in a 5G coverage area, your phone will show a 5G icon in the status bar. You can now enjoy the benefits of Zong’s 5G trial network.
Cities Where Zong 5G is Available (as of 2025)
| City | 5G Status |
|---|---|
| Islamabad | Trial Launched |
| Lahore | Trial Launched |
| Karachi | Trial Launched |
| Rawalpindi | Expected Soon |
| Peshawar | Expected in 2025 |
Note: Full rollout is expected after PTA’s spectrum auction. Stay updated through Zong’s official website.
Tips for Smooth 5G Experience
- Use the latest Zong 5G SIM (not older versions)
- Always update your phone’s software
- Avoid using 5G in battery-saving mode—it may force 4G fallback
- For the best speeds, use your phone outdoors or near windows
Common Questions
Q: Will I lose my number when I upgrade to 5G?
No, your number stays the same. Only your SIM card changes.
Q: What happens if I travel to a non-5G area?
Your SIM will automatically switch back to 4G or 3G where 5G is not available.
Q: Is the 5G SIM more expensive?
Zong does not charge any extra for upgrading to 5G, but packages may vary once commercial rollout begins.
Final Thoughts
Upgrading your Zong 4G SIM to 5G is a smart move if you’re located in a trial city or planning to buy a 5G phone. The process is simple, free, and future-proofs your connectivity. As Zong rolls out its 5G services across more cities, early adopters will enjoy blazing-fast internet, smoother streaming, and enhanced app performance. Stay ahead of the curve—switch to 5G today.